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Cable Tv User Guide

Article ID: 473
Last updated: 04 May, 2016

ECSU Cable TV Service

In 2014, Eastern’s Charter Communications cable TV service was changed from an analog to an all-digital signal. This new service, which is free to students living in Eastern residence halls includes an expanded channel lineup with many high-definition (HD) channels, four HBO channels, and over thirty digital music channels. This is customized, bulk-feed type of service that is specific to Eastern. The channels are fixed and the service cannot be upgraded with additional channels using Charter provided equipment.

To receive these channels, you must have a QAM tuner (Quadrature Amplitude Modulation). The QAM tuner allows your TV to receive high definition cable programming without a cable set top box. Most, but not all televisions manufactured after 2007 have an integrated tuner that can receive QAM based channels.

You should check the specifications from your TV manufacturer to determine if it includes the required QAM tuner. It should be explicitly referenced in the TV’s  specifications. There are several types of digital tuners in the United States and not all will work with Eastern’s cable TV service.

§  NTSC Tuner – not compatible

§  ATSC Tuner – not compatible

§  QAM Tuner – compatible and required.

Unfortunately, some less expensive TVs come with a low quality QAM tuner that may not be able to pick up all of the digital channels. Our experience has demonstrated that well established manufacturers such as Samsung, Sony, Sharp, LG, and Toshiba have performed better. Also, to receive HD channels, you need a HD-compatible TV.

How do I program my TV to view the new channel lineup?         

Most QAM tuner TVs have a “Channel Search” or “Auto Program” function that will automatically scan the incoming signals and detect the ones that are available. It may be necessary to do a channel search before your TV will allow you to tune to a specific channel.

1.      1.     Go into the TV Menu and select “Set Up”

2.      2.     Look for and select an option similar to “Channel Search” or “Auto Program”

3.      3.     The TV will automatically begin searching to identify all available channels

4.      4.     After this auto search is completed, there should be approximately 60-70 channels available for viewing (if the TV has an internal QAM tuner). If no channels are available, it is likely the TV does not have a QAM tuner.

If you previously watched a program on channel 4, the new channel may have moved to a new number, such as 4.2 or 4-

Some TV’s require you to erase “old” channels and rescan in the new channels.

Also most HD TVs have the ability to modify aspect ratios. If your picture seems stretched or has black bars around the picture after the scan, please modify the aspect ratio to fit with your desired viewing experience.

If I do not have or do not want to purchase a TV with a QAM tuner do I have any other options.

You can purchase an external QAM tuner which can be connected to a TV. Only the following unit has been endorsed by Eastern and Charter Communications as being fully compatible with the new cable TV service. This unit isavailable online directly through Channelmaster or from Amazon.

http://www.channelmasterstore.com/HD_Antenna_Tuner_CM_7001_p/cm-7001.htm

After consulting my TV user manual and verifying that I have a TV with a QAM tuner, I am still having problems getting a cable signal on my TV. What can I do for support ?

Please contact the ITS Help Desk @ 465-4346 or by email.

Channel Name

TV Channel Number

WFSB CBS HD

7.1

WVIT NBC HD

7.2

WCBV ABC HD

7.3

WCCT CW

8.1

WBZ CBS HD

8.2

WTNH ABC HD

8.3

WCTX MyTV HD

9.1

WUVN Univision HD

9.2

WTIC Fox Hartford

10.1

WEDH PBS Hartford

10.2

WGBH  PBS Boston

10.3

WHPX ION HD

11.1

NESN HD

11.2

WRDM-LP – Telemundo

12.104

Government Access

13.156

Connecticut Public Affairs

15.97

ECSU Channel 22

16.105

Public Access

17.150

Charter TV 3

18.67

HBO HD

19.1

HBO 2  HD

19.2

HBO Signature HD

19.3

HBO Family HD

19.4

WCCT-DT – CW

20.1

This-TV

20.2

Comedy Central HD

22.17

A&E HD

23.17

WEDH PBS

24.1

Animal Planet HD

24.17

WEDH PBS CPTV4U

24.2

WEDH PBS CPTV Sports

24.3

Discovery HD

25.17

History Channel HD

26.17

National Geographic HD

27.17

Travel Channel HD

28.17

BET HD

29.17

Bravo HD

30.17

E! HD

31.17

Lifetime Movie Network

32.17

Esquire Network HD

33.17

TBS HD

34.133

TNT HD

35.174

USA HD

36.17

ABC Family HD

37.17

Cartoon Network -HD

38.17

Disney Channel HD

39.17

Nickelodeon-East HD

40.17

TV Land HD

41.17

Food Network HD

42.17

fx HD

43.17

Cloo TV SD

44.17

HGTV HD

45.17

Learning Channel HD

46.17

Spike TV HD

47.17

SyFy HD

48.17

TruTV – HD

49.17

Weather Channel HD

50.494

AMC HD

51.17

Turner Classic Movies

52.17

CMT

53.2

MTV HD

54.17

VH-1 HD

55.17

CNBC HD

56.17

CNN HD

57.17

CSPAN – HD

58.17

CSPAN2

59.211

Fox News Channel HD

60.17

HLN HD

61.17

MSNBC HD

62.17

EWTN

63.15

Home Shopping Network

64.17

Comcast SportsNet – HD

65.368

ESPN HD

66.173

ESPN2 HD

67.177

Golf HD

68.17

NBC Sports Net

69.131

Speed Channel HD

70.17

Music Channels

71.53 – 71.98

Article ID: 473
Last updated: 04 May, 2016
Revision: 1
Views: 168
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